Support & Help Center

We're here to help you get the most out of AcctSphere — virtual numbers, OTP verification, and Boost Socials (SMM).

Get in Touch

Have a question or need assistance? We're here to help!

Email Support: support@website.com

Response Time: We typically respond within 24-48 hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)

Frequently Asked Questions

How do I get started?

After signing up:

  1. Add balance to your account (pay-as-you-go or choose a plan)
  2. Virtual numbers: Select a country and get a virtual number; use it when an app or website asks for phone verification. Receive OTPs and SMS in your dashboard.
  3. Boost Socials (SMM): Go to Boost Socials, choose a category and service (e.g. followers, likes, views), enter your link and quantity, and place your order. Same wallet for both services.

How do I order followers, likes, or views?

Go to Boost Socials in your dashboard. Choose a category (e.g. Instagram, TikTok), select a service (followers, likes, views, etc.), enter your profile or post link and quantity, then place your order. You can also use the Mass order tab to submit multiple lines (service_id|quantity|link). Payment is deducted from the same wallet you use for virtual numbers.

Which countries can I get virtual numbers for?

We offer virtual numbers in 50+ countries. Log in to your dashboard to see the full list of available countries and get a number in the region you need.

How fast do I receive OTPs and SMS?

Messages are delivered to your dashboard within seconds. As soon as a service sends an SMS or OTP to your virtual number, it appears in your account.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. To cancel, please contact our support team at support@website.com and we'll help you cancel your subscription. Your access will continue until the end of your current billing period after cancellation.

Is there a free trial?

Yes! New users get a free trial period to explore all features. Check your dashboard for trial details.

Resources

Report an Issue

If you encounter any bugs or technical issues, please contact us at support@website.com with:

  • A detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots (if applicable)
  • Your browser and device information